AN32 Privacy Policy — Your Data is Safe with Us

Welcome to AN32. We understand how sensitive and valuable your personal information is. This Privacy Policy explains how the AN32 platform handles your data.

This Privacy Policy applies to the AN32 website, mobile app, and all related services. By creating an account or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

AN32 complies with international data protection standards. Our Privacy Policy is reviewed regularly and updated as necessary. We believe transparency is the foundation of trust.

AN32 collects only the information that is necessary. Requesting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of the types of information we collect.

A copy of your National ID or passport may be requested for KYC (Know Your Customer) verification. These documents are used solely for identity verification and are stored encrypted on secure servers.

AN32 collects information through various methods. Each method is fully legitimate and compliant with international data protection standards. We never collect your information without your permission.

AN32 uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

• Account creation and management — login, password reset, and profile updates.
• Identity Verification & KYC — to ensure a safe and compliant gaming environment.
• Financial Transaction Processing — deposits, withdrawals, and payment processing.
• Customer support — issue resolution and support ticket management.
• Fraud Prevention & Security — detecting unusual or suspicious activity.
• Service Improvement — analyzing user experience to enhance the platform.
• Legal Compliance — meeting the requirements of regulatory authorities.
• Promotional communications — offers and updates sent only with your consent.

AN32 stores your data in accordance with the highest security standards. Our servers are under 24/7 security monitoring. We follow the technical measures below for data storage.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 Encryption — for stored sensitive data.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA).
• Data Backup — stored across multiple secure locations.
• Access Control — only authorized personnel can access your data.

Your data may be retained for up to 5 years after account closure in accordance with legal obligations. After this period, data will be securely deleted.

AN32 never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances.

• Payment Processor: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized verification agencies for the KYC process.
• Legal Authority: With government authorities when required by court order or legal obligation.
• Fraud Prevention: With specialized security services for fraud detection.
• Analytics Services: Using anonymized data to improve service quality.

All third parties are required to comply with AN32's privacy standards. Separate data protection agreements are in place with each of them.

The AN32 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

Every AN32 user has certain fundamental rights over their personal data. We respect these rights and strive to fulfill any request promptly.

• Right to Access: You can find out what information is held on your account.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data unless retention is required by law.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: The right to receive a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To Exercise These Rights support@an32.betto email us. We will respond to your request within 30 days.

AN32 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that anyone under the age of 18 has created an account on AN32, that account will be immediately closed and all collected data will be deleted.

AN32 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify users via email or platform notification at least 14 days in advance.

Minor changes (such as spelling corrections or clarifications) may be made without prior notice. The date the updated policy takes effect will be noted at the top of the page.

Continued use of AN32 after a policy change will be considered acceptance of the updated policy. If you object to the changes, you may request closure of your account.

For any questions, comments, or complaints regarding this Privacy Policy, please contact AN32's Data Protection Team. We're always here to help.

Submit any requests regarding your data rights in writing via email. Please include your account email address and a detailed description of your request.